Cookie Policy, data, and GDPR

We want you to know how we collect, use and disclose personal and non-personal Information. This privacy policy describes how we collect information through our website – solihullhealthcheckclinic.co.uk . By using our website, you agree to the terms and conditions of this privacy policy. We reserve the right to change this privacy policy without prior notice.

What Information Do We Collect from You?

Personal information is unique to an individual. In order for you to take advantage of particular opportunities provided through the site such as receiving newsletters, we may require that you provide such information classed as personal information.  This may be, but is not limited to,

  • Your name
  • Telephone number
  • Email address
  • Skype, Zoom, or other video chat services if required

We will only collect this information when you voluntarily provide it to us. We may also combine your personal information that you consent to provide to us with publicly available information, such as your organisation’s name, in the event that you provide us with an email address from your organisation.

Non-personal information is demographic-based information that does not reveal an individual’s identity.

Environmental Variables – we may collect some environmental variables such as your MAC address, computer type, screen resolution, operating system information and browser type and version. These environmental variables are collected by most websites.

Cookies Policy

SHCC and service providers acting on behalf of SHCC may set and access cookies on your computer or mobile device. A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your device so that the website administrator may identify your computer and passively track its activities on the website. This unique number identifies your web browser to our computer system. Cookies allow us to remember your web browser when you use the SHCC website(s) including subdomains. The use of cookies is an industry standard, currently used on the majority of major websites. You can adjust your web browser preferences to alert you when a cookie is sent to your hard drive or to refuse cookies altogether. It is not a requirement to use cookies but certain parts of the site will not function properly if you set your browser to refuse all cookies and this may affect your experience upon visiting solihullhealthcheckclinic.co.uk and subsequent future visits to our website.

SHCC uses Google Analytics to gather non-personal data to better understanding the behaviour of visitors. We may also work with advertising companies such as Google, facebook, twitter, LinkedIn, Instagram, and Snapchat to collect information about online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps us manage our online efforts. You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/

When using google Analytics we have opted to use IP anonymization to protect your personal information.

Find out more about cookies and how you can make changes, such as restricting cookies on various browsers at http://www.aboutcookies.org.uk/

Web Beacons

Web beacons, also known as clear GIFs or single-pixel GIFs, are small image files that we, or service providers acting on our behalf, may place in our web pages, advertisements, emails and any other forms of electronic communication. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page or section on the website, clicked on one of our advertisements, or interact with an email. They also tell us the number of times advertisements or pages is displayed. This allows us to measure the performance of our site, advertising and email campaigns.

IP Addresses

Your Internet Protocol (IP) address is a number that is automatically assigned to the computer you are using by your Internet Service Provider (ISP).  In many cases, IP addresses can be shared by multiple people. This IP address is identified and logged automatically in our server log files whenever you visit our website, along with the time of your visit and the pages you have visited. Collecting IP addresses is standard practice on the internet and is done automatically by many websites.

How Do We Use Information Collected From You?

We may use your personal information to fulfil your specific requests, such as to send requested information, send news updates about SHCC or our medical suppliers/partners with permission or respond to any other requests you may have made.

All information collected when visiting the clinic, or via a phone call placed to SHCC is kept in the strictest confidence.

Email communications

We may use your personal information to email you marketing communications, you can unsubscribe or change your preferences at any time using the links provided in our communications, or you can email us directly at connect@healthchecksolihull.co.uk we also use Mailchimp to send emails, manage our email list and gather feedback, you can view their privacy policy at https://mailchimp.com/legal/privacy/

Security

We use reasonable organisational, technical, validation and administrative measures to protect personal information under our control.

Opt-In. Before you receive any communication from us, we will ask you to give your consent to receiving future communications and information.

Opt-Out. If you no longer wish to receive marketing-related communication from us, you may opt-out by following the unsubscribe instructions in our communications or by contacting us at connect@healthchecksolihull.co.uk

Changing or Suppressing Personal Information